5K RUN/ WALK CANCELLATION / REFUND POLICY
This is a fundraising event and no refunds are permitted. However, you may donate your 5KRun/Walk registration to another participant of your choice. The request must be submitted to us in writing and we must receive it no later than one (1) weeks before the start of the event.
There will be no refunds for cancellations due to acts of Most High: including but not limited to weather-related cancellations and cancellations due to facility complications; war, riot or civil commotion; terrorism; fire; casualties; utility failure, boycott; labor dispute, strike or stoppage (including a strike by the members of any union); an act of any federal, state or local authorities; or any other similar or dissimilar act beyond organizer’s reasonable control.
Standard shipping is 5-7 days, express is always available for an extra cost. It is our goal to provide our customers with the highest quality of merchandise and shipped in mint condition. If for some reason the merchandise was damaged or doesn’t fit please return promptly in the original order it was shipped, in the original condition (shipping box, with attaching tag and all associated inside packing). If everything is received in the order they were originally ship, we will refund accordingly to the original payment, including the sales tax but excluding shipping cost.
No return of merchandise after 14 days, for exchanges or refunds. You have 14 calendar days to return an item from the date you received it.
WEATHER REFUND POLICY
Registration Protection will be available to purchase during registration.
Registration Protection is provided through ALLIANZ. Purchasing this protection allows you to get reimbursed up to 100% if you cannot attend the event for a number of reasons, including covered injury, illness, traffic accidents, and the added benefit of protection in the instance that you are required to work for a covered reason.
Please note: No refunds outside of this Registration Protection policy will be provided for any reason.
If the package is undeliverable or refused to be delivered, and was return back to us, you will only be credit for the merchandise ONLY and not for the shipping cost.
Our mailing/return address is:
Kindah Foundation, Inc.
515 E Las Olas Blvd Ste. # 120
Fort Lauderdale, FL 33301